+27 11 242 8000

85 Central Road, Houghton Estate, South Africa


Business Etiquette

Business Etiquette

Soft Skills Training 
Business Etiquette 
R 1,250.00 (excl) 
1 Day 
Do you have 10 or more delegates? 
Click here to book this training as an In-House course 
Attendance at this seminar will secure 6.5 hour/s verifiable CPD points incl. other professional bodies (SAICA, SAIPA, SAIBA, ACCA) 


Every contact employees have with other people is a reflection on the company. 

Many people, particularly those new to the business world, have adopted the relaxed standards of etiquette that are not appropriate in many business and social situations. 

As companies are more focused on competing in a global market, appropriate business etiquette becomes increasingly important...


In our business etiquette course, your employees will learn the hidden value and priceless potential of image, etiquette and protocol and how they can make a difference in business. 

We’ll provide employees with the fundamentals for notable first impressions – how to look, act, and be their best in any professional situation. 

From handshakes, introductions, and presenting a business card, to body language, gestures and the impact of words, participants will learn the immeasurable value of image and etiquette in business. 

This etiquette session will transform your employees into a team of skilled professionals promoting your company with precision and style. 

This is one dynamic course your business can’t afford to miss. 


  • Communication skills 
  • Back to basics 
  • Professional image 
  • Dress code 
  • Telephone etiquette
  • Client relations 
  • Business entertaining 
  • Cell phone do's and don'ts 
  • Handshakes 
  • Preparing for client interviews.


Everyone, in any type of business, who want to enhance their social skills to be promoted, improve their personal and professional image, improve their relationships with colleagues and clients, and learn new skills that can help them “stay in the game.” 


Stationary and textbook included. 
Certificates of Completion are issued to each participant. 


Lynette Botha obtained her National Diploma in Public Relations and Communication from the Vaal University of Technology. 

For the past 4 years she has been permanently involved in Education in Communication Skills, Public Relations, Media Studies, Business Etiquette, Event Management, Wedding Planning, Business Writing, Conflict Management, Assertiveness and Self Confidence, Aids Awareness, First Aid, Fire Training, Health and Safety, Time Management and Listening Skills. 

She also does Corporate Training in the Vaal Triangle Area in her subject field. Lynette loves people, her classes are interactive and the students truly enjoy her specific way of presenting and learn while taking part in group discussions, games, problem solving and multi-media presentations. 

CONTACT: Nonhlanhla Ndzimande
TELEPHONE: (011) 242 8000 



Business Etiquette | Programmes