+27 11 242 8000

85 Central Road, Houghton Estate, South Africa

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Courses

Communication Skills Training

Communication Skills Training

Soft Skills Training 
Communication Skills (Verbal and Non-verbal)  
R 1,300.00 (excl) 
1 Day 
Do you have 10 or more delegates? 
Click here to book this training as an In-House course 
Attendance at this seminar will secure 6.5 hour/s verifiable CPD points incl. other professional bodies (SAICA, SAIPA, SAIBA, ACCA) 



OVERVIEW

Being able to communicate effectively is not only the most important of all life skills; it is the core, the foundation of every other life skill. Without effective communication, needs are not met, relationships flounder and businesses fail. 

The lack of poor communication skills can result in an enormous loss of time, energy, resources and money - without communication no real or effective work can be carried out. 

The importance of communication skills in business is high and should be made a priority if it is not already. Promoting effective business practices and allowing individuals within the organisation to feel comfortable communicating with others and to feel informed requires effective communication skills at all levels of the organisation. 

By recognising the importance of communication skills and implementing it in your daily life, your employees and business will perform better in all aspects of life and business because everyone will know what is expected and how to perform.

COURSE OBJECTIVES: 


The aim of this course is to equip employees, trainees and managers with the necessary skills to understand all aspects of communication, what is expected of them and how to meet the expectations required by business. 

The content and examples will be adjusted based on the level of the groups. 


COURSE CONTENT:

  • Communications model 
  • Understanding the challenges and processes of effective communication 
  • Communicating verbally 
  • Communicating across language barriers
  • The A-Z of body language 
  • Developing a communication plan 
  • Tips for communicating change 
  • The importance of internal communication 
  • Example of communication plan 
  • Communicating climate inventory 
  • Communication styles.

WHO SHOULD ATTEND? 


Every employee, trainee or manager should attend this course. 

SPECIAL ARRANGEMENTS:  

Stationary and textbook included. 
Certificates of Completion are issued to each participant. 

PRESENTER/S: 

Soft Skills Facilitator
Lynette Botha obtained her National Diploma in Public Relations and Communication from the Vaal University of Technology. 

For the past 4 years she has been permanently involved in Education in Communication Skills, Public Relations, Media Studies, Business Etiquette, Event Management, Wedding Planning, Business Writing, Conflict Management, Assertiveness and Self Confidence, Aids Awareness, First Aid, Fire Training, Health and Safety, Time Management and Listening Skills. 

She also does Corporate Training in the Vaal Triangle Area in her subject field. Lynette loves people, her classes are interactive and the students truly enjoy her specific way of presenting and learn while taking part in group discussions, games, problem solving and multi-media presentations. 


CONTACT: Nonhlanhla Ndzimande
TELEPHONE: (011) 242 8000 

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Communication Skills Training | Programmes